ALL SEASON CARS

Terms & Conditions / Service Terms

Last Updated: December 1, 2025
Business Name: All Season Cars, Luxury Sprinter Van Division
Contact Email: info@allseasoncars.com

Important Notice:
This document is a general business terms template intended for use in the United States. Transportation and consumer laws vary by state and locality (including Washington, Utah, Texas, and California). This document does not constitute legal advice. You should have a licensed attorney review and adapt it for your specific locations and operations before relying on it.

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website, booking tools, contact forms, and transportation services provided by All Season Cars, Luxury Sprinter Van Division (“All Season Cars,” “we,” “us,” or “our”).

By accessing our website, submitting a form, creating a booking, or using any of our services (collectively, the “Services”), you agree to be bound by these Terms. If you do not agree, you must not use the Services.

These Terms apply in addition to any written confirmation, itinerary, invoice, or separate service agreement you receive from us. If there is a direct conflict between these Terms and a signed written contract for a particular trip, the signed contract will control for that specific trip.

2. United States Legal Framework

All Season Cars operates under the laws of the United States of America. To the extent that state law applies, these Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law principles.

Our operations may take place in multiple states, including but not limited to Washington, Utah, Texas, and California. Local, municipal, airport, and state regulations (such as licensing, permitting, insurance, and safety rules) may apply to specific trips and services. You understand and agree that service availability and conditions may vary by jurisdiction, and that services may not be available in all locations at all times.

3. Eligibility

By using the Services, you represent and warrant that:

You are at least 18 years of age or the age of legal majority in your jurisdiction.
You have the legal authority to enter into a binding contract with All Season Cars.
You will only use the Services in compliance with applicable federal, state, and local laws, rules, and regulations in the United States.

If you are booking on behalf of a company, group, or another person, you represent that you are authorized to bind that entity or individual to these Terms.

4. Services Provided

All Season Cars, Luxury Sprinter Van Division, provides premium chauffeured transportation services, which may include:

Airport transfers and meet-and-greet
Point-to-point rides
Hourly and multi-hour charters
Corporate, leisure, and special event transportation
Weddings, proms, and other full-day or extended bookings

Specific vehicle types, features, and amenities (such as luxury Sprinter vans) may vary by market and availability and are subject to change without notice.

5. Booking & Payment Terms

5.1 Full Payment at Time of Booking

To keep our policies simple and transparent:

100% of the total trip price is due at the time of booking.
Your booking is not confirmed until payment has successfully processed and you receive a written or electronic confirmation from us (such as an email confirmation).

We may accept one or more payment methods, including:

Major credit and debit cards
Business cards
Third-party “buy now, pay later” or installment providers (such as Affirm, Klarna, or similar services), if and when offered

When you choose a third-party financing or installment provider:

As between you and All Season Cars, your trip is considered paid in full at the time of booking once we receive payment from that provider.
Your separate repayment obligations to Affirm, Klarna, or any other financing provider are governed by their terms and agreements, not ours.
Any refunds that may be due under our Cancellation & Refund Policy (Section 6) will be processed back through the original payment method or provider, where possible.

5.2 Pricing & Estimates

Prices are typically quoted per trip, per hour, or per event, and may include base fare, mileage, driver time, tolls, parking, surcharges, and taxes as applicable.
Quotes provided before a booking is confirmed are estimates and may be adjusted if trip details change (route, time, date, additional stops, wait time, cleaning or damage, etc.).
We reserve the right to correct any errors or omissions in pricing or descriptions and to cancel or re-issue quotes that were based on incorrect information.

6. Cancellation & Refund Policy (All Prepaid)

Because all trips are prepaid in full at booking, cancellations are handled strictly under the following rules. No trip credits or rolling balances are offered; refunds (if any) are in money only.

6.1 Definitions

Standard Ride:
Airport transfers, point-to-point rides, and hourly charters up to 6 hours in duration.
Event / Wedding / Full-Day Booking:
- Charters of more than 6 hours,
- Weddings, proms, large events, and full-day or special-event packages,
- Any booking explicitly described by us as an “event,” “wedding,” or “full-day” service.

We reserve the right to classify borderline trips (for example, a 7–8 hour charter) as an Event / Wedding / Full-Day Booking at the time of booking or confirmation.

6.2 Standard Rides (Airport, Point-to-Point, Hourly up to 6 Hours)

Cancel more than 72 hours before scheduled pickup time:
→ You will receive an 80% refund of the total trip price.
Cancel between 72 hours and 24 hours before scheduled pickup time:
→ You will receive a 50% refund of the total trip price.
Cancel less than 24 hours before scheduled pickup time:
→ No refund will be issued; 100% of the trip price is retained.

6.3 Events, Weddings, and Full-Day Bookings (6+ Hours)

Cancel more than 30 days before scheduled event date:
→ You will receive a 75% refund of the total booking price.
Cancel between 30 and 14 days before scheduled event date:
→ You will receive a 50% refund of the total booking price.
Cancel less than 14 days before scheduled event date:
→ No refund will be issued; 100% of the booking price is retained.

6.4 Method of Refund

Refunds are generally processed back to the original form of payment, where possible.
If you booked through a third-party financing provider (such as Affirm or Klarna), any refund approved under these Terms will typically be issued through that provider and applied according to their policies (for example, adjusting your outstanding balance).

Bank and processor timelines vary. It may take additional time for the credit to appear on your statement.

7. Wait Time, Late Arrivals, and No-Show Policy

7.1 Free Grace Period – All Trips

We understand delays happen. For all trips, including airport and non-airport pickups:

You receive a 15-minute grace period from the scheduled pickup time (or, for airport pickups, from the time we define as the scheduled pickup/arrival time).
During this 15-minute period, no wait-time charges apply.

After the 15-minute grace period expires, wait time charges may apply as described below.

7.2 Airport Pickups – Wait Time Charges

For airport pickups, after the initial 15-minute free grace period, wait time is billed as follows:

First hour of delay (after the free 15 minutes):
- Billed at $120 per hour, charged in 30-minute increments of $60.
Second hour of delay:
- Billed at $185 per hour, charged in 30-minute increments of $92.50.
Additional hours:
- Each additional hour of wait time beyond the second hour may be billed at up to 1.5 times the prior hourly wait-time rate, in 30-minute increments, subject to driver and schedule availability.

We may reference airline flight data and other reasonable sources to determine actual arrival time. We are not responsible for inaccurate flight information provided by clients or third parties.

7.3 Non-Airport Pickups – Wait Time Charges

For non-airport pickups (residence, hotel, venue, office, etc.):

After the 15-minute free grace period, wait time is billed in 30-minute increments at our published wait-time rates then in effect.
Published rates may differ from airport wait-time rates and may vary by market, time of day, and vehicle type.

Current wait-time rates will be provided upon request or shown in your quote or confirmation where applicable.

7.4 No-Show Definition and Charges

A “no-show” occurs when:

The passenger has not arrived at the agreed pickup location and
Has not contacted us or the driver to advise of their status or request continued waiting within 30 minutes after the scheduled pickup time (or, for airport trips, within 30 minutes after the agreed pickup/arrival time),
And the driver must leave or is otherwise required to vacate the pick-up area.

In a no-show situation:

The trip is treated as completed and non-refundable—100% of the prepaid trip price is retained.
We may additionally charge any accrued wait time after the grace period, consistent with the schedules above.

If you are in contact with our dispatch team and we explicitly agree to continue waiting beyond the typical no-show thresholds, additional wait-time charges will apply, and the trip may still be cancelled if extended delays would interfere with other scheduled services.

8. Passenger Conduct, Safety & Prohibited Activities

By booking with All Season Cars, you agree to the following:

Seat Belts:
All passengers must wear seat belts where required by law.
Child / Booster Seats:
Unless prearranged with us in writing, it is your responsibility to provide and correctly install any child seats, boosters, or similar safety devices.
No Smoking or Vaping:
Smoking or vaping of any kind is not permitted inside the vehicle.
Illegal Substances & Activities:
Illegal drugs and illegal activities are strictly prohibited.
Alcohol:
Open container laws vary by state and locality. You are responsible for complying with all applicable laws regarding alcohol.
Driver Authority:
The driver has the right to refuse service or immediately terminate the trip if, in their reasonable judgment, passenger behavior is unsafe, illegal, abusive, or likely to cause damage to the vehicle.

9. Cleaning & Damage Fees

Standard cleaning is included in your fare. However, if additional work is required due to the condition in which the vehicle is returned, the following minimum fees apply:

Excessive Cleaning – $275 Minimum
For situations such as significant trash, spills, food/drink ground into seats, glitter or confetti, or other conditions beyond normal use.
Biohazard / Bodily Fluids – $475 Minimum
For vomit, urine, blood, or other bodily fluids:
- Minimum $475, plus any additional detailing and cleaning costs,
- Plus any lost revenue for time the vehicle is out of service.
Damage to Vehicle
For any damage to interior or exterior (upholstery, electronics, glass, bodywork, etc.):
- Actual repair or replacement cost, as supported by estimates or invoices,
- Plus any lost revenue during the downtime required for repairs.

The client who made the booking is financially responsible for all cleaning and damage fees arising from their trip, including damage or mess caused by any member of their party.

10. Service Interruptions, Substitutions & Limitations of Liability

10.1 Service Interruptions and Substitutions

We will use reasonable efforts to provide the specific vehicle and service level booked. However, we may need to:

Substitute a comparable or higher-category vehicle in case of mechanical issues, safety concerns, or scheduling constraints.
Adjust routes and timing for traffic, weather, road closures, or other conditions.

If a major mechanical failure, accident, or other event prevents us from completing the trip as booked, our responsibility will be limited to one or more of the following, at our sole discretion:

Providing a replacement vehicle when feasible;
Providing alternative transportation through a partner, where available;
Issuing a partial or full refund of the affected portion of the service; or
Providing another reasonable remedy.

These options are your exclusive remedies for interruptions or substitutions.

10.2 Disclaimer of Warranties

To the maximum extent permitted under applicable United States law:

The Services are provided on an “as is” and “as available” basis.
We disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.3 Limitation of Liability

To the maximum extent permitted by law:

All Season Cars’ total aggregate liability to you for any claims arising out of or relating to these Terms or any trip or service shall not exceed the total amount you paid to All Season Cars for the specific trip giving rise to the claim.
We are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost opportunities, or loss of goodwill, even if advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability; in such cases, the above limitations apply only to the extent allowed by applicable law.

11. Intellectual Property

All text, logos, branding, images, designs, and other content on our website or in our marketing materials (“Content”) are owned by or licensed to All Season Cars and are protected by United States and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works of the Content without our prior written consent, except as permitted by law (for example, limited fair use).

12. Third-Party Sites, Tools & Payment Providers

Our website and Services may link to or integrate with third-party platforms, including but not limited to:

Map and routing services
Payment processors
Financing providers (such as Affirm, Klarna, or similar)
Analytics and marketing tools

We do not control and are not responsible for the content, policies, or practices of third-party sites or services. Your use of those sites and services is governed by their respective terms and privacy policies.

13. Privacy & Data

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that we may collect, use, and share your information as described in the Privacy Policy.

14. Indemnification

You agree to indemnify, defend, and hold harmless All Season Cars, its owners, officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Services;
Your breach of these Terms or any applicable law;
Any claims brought by passengers in your party; or
Damage or loss arising from your acts or omissions.

15. Governing Law & Dispute Resolution

As noted in Section 2, these Terms and any dispute arising out of or relating to them shall be governed by:

The laws of the United States of America, and
To the extent state law applies, the laws of the State of Utah, without regard to conflict-of-law rules.

You agree that any dispute which cannot be resolved informally shall be brought in the state or federal courts located in Utah, and you consent to the personal jurisdiction of such courts.

Nothing in this Section prevents either party from seeking provisional remedies (such as an injunction) from a court of competent jurisdiction.

16. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this document. Material changes may be highlighted on the website or communicated by email where reasonably practical.

Your continued use of the Services after updated Terms are posted constitutes your acceptance of the changes.

17. Contact Information

If you have questions about these Terms or our Services, please contact:

All Season Cars, Luxury Sprinter Van Division
Email: info@allseasoncars.com

For More Informations

Terms & Conditions – Service Terms